Managed IT that runs your business. Not the other way around.

Day-to-day IT, workplace technology, and the buildouts in between. Fast, personal service from one in-house Tampa team, supporting clients across the country.

Founder-owned in Tampa since 2017 · 100% CSAT last quarter · Calls answered in under 60 seconds · Backed by our 90-day guarantee

Managed IT, AV, and low-voltage cabling — one team, one call.

No handoffs. No “that's not our department.”

Just the same team, every time.

Three reasons to stop shopping for a technology partner.

We show up.

In person. By name. On time. Not a ticket number.

—Onsite visits and Quarterly Business Reviews for key accounts, not just when something breaks
—You'll know your Newgentek team by name, starting with your dedicated Customer Success lead
—One team from first call to final fix. No handoffs, no "that's another team."

Fast, no jargon.

3.5-minute average time to a live technician. Zero geek-speak.

—Live support, not a ticket queue. Average response under 5 minutes
—Clear answers from people who can actually explain them
—24/7 proactive monitoring, so we're usually calling you before you call us

One team. IT, AV, and cabling.

In-house, licensed, and one number to call.

—Managed IT + workplace technology + low-voltage cabling under one roof
—Florida Limited Energy Systems Specialty License (ES12001614). We pull our own permits
—Same team for your helpdesk, your conference room, and your next office buildout

Building or opening? We do the technology side.

Restaurant openings, office fit-outs, manufacturing line expansions, retrofits. Cabling, networks, conference rooms, AV, security cameras, digital signage — coordinated end-to-end on one schedule, by one in-house team. We work with your GC, your architect, and your timeline.

Industries we serve.

We work across verticals. Different challenges, same team.

Professional Services
Law, finance, and consulting — uptime, security, and discretion.

Construction & Architecture
IT and AV for the firms building the spaces everyone else works in.

Manufacturing & Distribution
Warehouses, ERPs, and multi-site operations — from the floor to the office.

Hospitality & Multi-Unit
Restaurants, hotels, and retailers — multi-location rollouts, nationwide.

Where do you start with us?

Three common ways our clients first reach out. Tell us where you are — we’ll take it from there.

Ongoing IT

"I need a real IT partner."

For companies without an internal IT team — or with one that's stretched thin. Day-to-day support, an in-house helpdesk, cybersecurity, and a vCIO who actually knows your business and answers when something breaks.

Buildouts & openings

"We’re building or opening something."

For companies with a project on a clock — restaurant openings, office fit-outs, manufacturing facilities, retrofits. We coordinate cabling, network, AV, security cameras, and digital signage end-to-end on one schedule, with your GC.

Project work

"I have IT — I need help with a specific scope."

For companies with internal IT who need a field team or specific capability they don’t have in-house. Workplace technology, conference rooms, AV, low voltage cabling, multi-site rollouts. We slot in alongside your team, not over it.

Every engagement runs on a documented process.

90-Day Satisfaction Guarantee

Try us for 90 days. If we don't earn it, we'll refund it.

Changing IT providers shouldn't feel like a gamble. If you're not satisfied for any reason in your first 90 days, we refund every managed services fee you've paid. No contracts to break. No questions asked.

Refund applies to the managed services fees you've paid. Hardware, licenses, and project work are billed separately and aren't part of this guarantee.

That's how confident we are. Still founder-owned. Still Tampa-based. Still the same people on the phone since 2017.

Let's talk about your technology.

15 minutes. No pitch. Just a conversation about what's working and what isn't.